That was a perfect example of me expressing my bias. Part of my bias came from my insecurity about not having a grad degree. Part of my bias was just feeling inferior [to people with MBAs], that I’ve felt for huge amounts of time.
What I said at the HBS thing was me spouting off, making myself feel better about my biases. It can matter, it doesn’t matter. I would rather say that there are ways of figuring out how valuable you are that are independent of those traditional signals, whether you have them or not.
Changing your mind is so powerful.
It makes for really bursty, difficult, marriages at times. My wife will tell you. But man, is it powerful in business: Change your mind all the time.
Really good, scaled, leaders want the right answer and they’re fine with capitulation, they’re fine with change. They really are, because they just want the right answer.
You can get so invested in an answer, and you build up all this superficial logic to reinforce it, versus saying, “I don’t know, let me — you know what? I changed my mind.”